We offer 5 different shipping methods.
Any shipping method handled by Japan Post (Economy, Standard, EMS) may be subject to delay and deliveries take longer than expected during the pandemic. We currently offer DHL and FedEx which are the most reliable in regard to shipping time. Please keep this in mind when ordering.
Economy shipping has the lowest price but please mind that packages have lower priority than other services and delivery may take longer depending on the situation of the postal service in your country. If you do not mind waiting for a little bit longer and want to save some money on shipping, this is the option for you.
Standard Air has higher priority than Economy and packages are usually delivered faster. With this option, we also offer a way of tracking your items for an affordable price. However, please mind that delays might occur in some cases. If you would like to be able to track your package and do not mind waiting for more than a week, this is your choice.
*Tracking information may not be updated for packages shipped to some of the countries.
EMS (Express) shipping is the fastest service provided by Japan Post. However, please be wary that deliveries may take longer than expected during the pandemic.
DHL Express & FedEx are our most reliable options, with these methods packages will arrive almost without delays in just a few days.
If you are not able to see some of the methods above during checkout, please be sure to check the list of supported countries during the pandemic HERE.
In case your country is listed but you are unable to select a particular shipping method, please be aware that with Economy or Standard shipping there will be package size and weight limitations. Any combined order of items exceeding this size or weight will not be eligible to be shipped by these methods. If, for any reason, a size/weight miscalculation occurs, we reserve the right to send the items in two or more packages by the shipping method originally selected.
In special cases (e.g. a shipping service becomes temporarily unavailable), we may upgrade the shipping method selected to an equal or higher priority one after consultation.
2021, April 1st Update: The Japan Post has revised their postal rates to some countries and we have therefore updated our shipping accordingly (Economy and Standard Air Registered only). Especially in the case of shipments to the US, shipping fees when using these two methods may differ from previous orders. We kindly ask for your understanding.